Return & Refund Policy
Welcome to Wood View Furniture. By accessing our website at woodviewfurniture.com, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services or making a purchase.
Return Eligibility
You may return a product within 7 days of delivery if:
- The product is unused and in its original condition.
- All original packaging, tags, manuals, and invoices are included.
- The item is not damaged or assembled.
Non-Returnable Products
We do not accept returns for:
- Customized or made-to-order items.
- Products damaged due to misuse, wear and tear, or improper assembly.
- Items not returned in their original packaging.
Return Process
To initiate a return, please contact us within the return window with your order number and reason for return. You may reach us at:
Email: contact@woodviewfurniture.com
Phone: +880 1234546789
Our team will guide you through the process. Do not ship any product without confirmation from our team.
Refund Policy
- Refunds will be processed after we receive and inspect the returned item.
- It may take up to 7–10 business days for the refund to appear in your account.
- If payment was made via mobile banking or card, the refund will be sent to the same source.
Shipping & Pickup Charges
Return shipping or pickup charges may apply unless the product was defective or an incorrect item was delivered. Shipping charges from the original order are non-refundable.
Cancellations
Orders can be canceled within 12 hours of placement. After that, cancellation may not be possible, especially for customized orders. To request a cancellation, email us immediately.
Damaged or Defective Items
If you receive a damaged or defective item, please report it within 24 hours of delivery with photos/videos of the product. We will assess and resolve it quickly through repair, replacement, or refund.
Related Policies
Changes to This Policy
Wood View Furniture reserves the right to modify this policy at any time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about our privacy practices, you can reach us at:
Email: contact@woodviewfurniture.com
Phone: +880 1234546789
Last Updated: May 11, 2025